





ABOUT US
Making tomorrow possible with innovative banking solutions.
Zambia Industrial Commercial Bank Limited (ZICB) was incorporated on 31st August 2017 and opened to the public on 1st August 2018. The Bank was created with a vision to contribute towards Zambia’s economic development with a focus on industrialisation and commercialisation of local business enterprises. The Bank is 100% locally owned and its key shareholders include the National Pension Scheme Authority (NAPSA) through its investment company – NAPSA Investment Holding Limited.
+ Our Vision
To be the preferred bank in ourchosen segments supporting commercialisation, industrialisationand growth of our customers.
+ Our Mission
To be the preferred bank in ourchosen segments supporting commercialisation, industrialisationand growth of our customers.
Shaping your tomorrow starts here.
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Digital Banking
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Mobile & Web
Banking -
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Loans
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Digital Banking
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Mobile & Web
Banking -
*757#
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Loans
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How It Works
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By integrating advanced technology with financial expertise we provide a comprehensive suite of services that cater to both individuals and businesses

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Loan Term
50K+
Happy Clients
90Bn
Transactions
10+
Branches In Zambia
Frequently Asked Questions
No. The bank was created as part of the Restructuring Plan of Bank of Zambia for Intermarket Banking Corporation Limited (IBC) (In Possession), which was possessed by the Bank of Zambia in November 2016.
No. The bank was created as part of the Restructuring Plan of Bank of Zambia for Intermarket Banking Corporation Limited (IBC) (In Possession), which was possessed by the Bank of Zambia in November 2016.
Therefore, ZICB is a separate legal entity. Intermarket Banking Corporation Limited (In Possession) continues to exist under possession by the Bank of Zambia.
- Industrial Development Corporation Limited
- National Pension Scheme Authority
- Workers Compensation Fund Control Board
- Madison Financial Services Limited
Yes. We will introduce new products and services to meet the needs of our customers.
Individual accounts will earn interest based on whether or not the new account is interest bearing. However, interest will only start to accrue from the date ZICB starts to operate.
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Our Address
Zambia Industrial Commercial Bank Ltd
Head Quarters
5th Floor Longacres Mall – Office Block Stand No. 27395 Alick Nkhata Road, Mass Media P.O. Box 30228 Lusaka, Zambia
Email Address
info@zicb.co.zm
Phone Number
+260 211 428 700
Call Centre
7000