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ZICB Board Chairman, Mr. Danny Luswili, accompanied by our CEO, Mr. Ngenda Nyambe and senior staff, paid a courtesy call on Mr. Felix Nkulukusa, Secretary to the Treasury, at the Ministry of Finance. The meeting centred on exploring collaborative opportunities to support Zambia’s financial and economic agenda, particularly in areas that align with the nation’s development goals. This engagement reflects ZICB’s dedication to fostering strong partnerships with key government institutions. By working together, ZICB and the Ministry of Finance aim to enhance financial inclusion, drive economic growth, and deliver innovative solutions that benefit all Zambians.

ZICB CEO, Mr. Ngenda Nyambe, paid a courtesy call on the Chief Executive Officer of ZCCM Investments Holdings PLC, Dr. Ndoba Joseph Vibetti, to explore areas of collaboration and discuss opportunities for strengthening Zambia’s mining and financial sectors. The meeting underscored ZICB’s commitment to partnering with industry leaders like ZCCM-IH to drive sustainable economic growth and create value for stakeholders across key sectors of the economy. As a premier diversified mining investment company with listings on the Lusaka Securities Exchange, the London Stock Exchange, and the Euronext Access Exchange in Paris, ZCCM-IH plays a pivotal role in Zambia’s mining industry. The engagement between the two institutions reflects a shared vision to promote innovation, sustainable development, and long-term financial solutions that support both national and global economic objectives.

Lusaka, Zambia (November 27, 2024): Zambia Industrial Commercial Bank (ZICB) has announced its participation in the Tradeclear Zambia initiative, following the signing of an agreement with Frontclear, a leading organization focused on money market development in emerging and frontier markets on 26th November 2024. Tradeclear Zambia, a groundbreaking program launched in collaboration with the United Nations Economic Commission for Africa (UNECA), Frontclear, and the Bank of Zambia, is aimed at strengthening Zambia’s financial markets by addressing key challenges such as limited market depth, segmentation, and credit risk. The program focuses on: Driving Financial Stability and Resilience Through Tradeclear Zambia, ZICB will play a pivotal role in supporting the development of a robust financial system. By reducing counterparty credit risks in interbank transactions and improving the distribution of funding within the system, the program aims to strengthen monetary policy transmission and contribute to the overall resilience of the Zambian economy. A Commitment to Market Development “ZICB’s participation in the Tradeclear Zambia initiative highlights our commitment to advancing Zambia’s financial markets and promoting sustainable economic growth,” said Mr. Ngenda Nyambe, CEO of ZICB. “This partnership aligns with our mission to provide innovative financial solutions while fostering market stability and development.” The Road Ahead Tradeclear Zambia builds on extensive groundwork, including a feasibility study and workshops conducted by UNECA, the Bank of Zambia, and Frontclear. The program targets key areas such as legal and regulatory frameworks, system infrastructure, banking skills development, and market demand assessment. By joining this initiative, ZICB is reinforcing its role as a leader in Zambia’s financial sector, working collaboratively to create a more efficient and inclusive financial ecosystem.

Zambia Industrial Commercial Bank (ZICB) has been recognised as a trailblazer in Zambia’s financial industry, winning the Best Service of the Year – Banking Sector award at the Zambia Annual Quality Awards hosted by the Zambia Bureau of Standards (ZABS) on 22nd November 2024. This prestigious accolade affirms ZICB’s commitment to delivering exceptional service, promoting innovation, and driving growth in the Zambian banking sector. This recognition comes on the heels of ZICB’s remarkable achievements, including the signing of a Purchase and Assumptions Agreement with the Bank of Zambia for Investrust Bank Plc (in liquidation). Through this strategic move, ZICB not only safeguarded Zambia’s banking stability but also saved jobs, protected customer deposits, and assumed critical liabilities. This intervention ensured continuity of services and restored confidence among customers during a challenging period. In just one year, ZICB achieved an incredible milestone by growing its branch network from six to twenty-two, making it the fastest-expanding bank in Zambia. This growth has significantly enhanced access to banking services, empowering individuals and businesses across the country with innovative financial solutions. Additionally, ZICB successfully facilitated the payout of deposits to former Investrust customers, reaffirming its dedication to customer care and financial integrity. As the fastest-growing bank in Zambia, ZICB continues to set itself apart with its innovative approach to banking. From offering tailored financial products to championing digital transformation, the Bank has consistently prioritised meeting the needs of its customers while driving sustainable growth. This award is a testament to ZICB’s relentless pursuit of excellence and its mission to create a more inclusive and resilient financial future for Zambia. ZICB extends its heartfelt gratitude to its loyal customers, dedicated staff, and all stakeholders who have been instrumental in achieving this milestone. The Bank remains committed to fostering financial inclusion, providing exceptional service, and making tomorrow possible for every Zambian.

Zambia Industrial Commercial Bank (ZICB) proudly participated in a Corporate Social Responsibility (CSR) project led by the Bankers Association of Zambia (BAZ) to mark Zambia’s 60th Independence Anniversary. The initiative involved the donation of solar energy equipment and other essential items to Chinyunyu Secondary School in Rufunsa District. This impactful project, which brought together various commercial banks, was graced by the Lusaka Province Minister, Hon. Sheal Mulyata, MP, alongside the CEOs of the various commercial banks. The collective contributions from the banks amounted to ZMW 750,000, highlighting the banking sector’s commitment to driving positive change. As a bank committed to empowering future generations through education, ZICB’s participation underscores our dedication to being a responsible corporate citizen. We are proud to have supported this milestone event and remain devoted to initiatives that improve learning environments for Zambian students. ZICB also extends warm congratulations to Chinyunyu Secondary School on their 60th anniversary. We celebrate this significant milestone and their unwavering dedication to providing quality education over the past six decades.

Fraud poses a significant challenge in today’s fast-paced, technology-driven world, affecting not just individuals and businesses but the collective trust that forms the foundation of a thriving economy. At ZICB, we believe that preventing fraud is a shared responsibility and an essential part of safeguarding our future. As we observe Fraud Awareness Week 2024, this commitment becomes even more critical. Our mission is clear: to empower individuals and businesses with the tools and resources they need to succeed today while building a brighter and more secure tomorrow. Guided by our tagline, “Making Tomorrow Possible,” we are dedicated to providing innovative solutions and ensuring financial security for all our stakeholders. The Changing Face of Fraud The theme for this year’s Fraud Awareness Week, “The face of fraud is changing – collaboration is more important than ever,” resonates deeply with us. Fraudsters are constantly evolving their tactics, leveraging technology to exploit vulnerabilities and target unsuspecting victims. Whether it’s phishing scams, identity theft, or card fraud, these schemes threaten the financial well-being of individuals and businesses alike. At ZICB, we’re not just responding to these challenges; we’re staying ahead of them. Through cutting-edge technology, robust risk management systems, and a commitment to transparency, we ensure that our clients can bank with confidence, knowing their assets and information are secure. Empowering Our Clients Making tomorrow possible means equipping our clients with the knowledge and tools to recognize and combat fraud. During Fraud Awareness Week, we’re rolling out several initiatives to raise awareness and promote financial literacy. We’re sharing practical fraud prevention tips and insights across our social media platforms to help clients stay vigilant. Additionally, ZICB continues to enhance its digital banking platforms with advanced security measures, ensuring that your financial information remains protected. We understand that no one can tackle fraud alone. That’s why we actively collaborate with regulatory bodies, law enforcement agencies, and other financial institutions to combat fraud at a systemic level. Together, we can create a safer financial ecosystem for everyone. Your Role in Fraud Prevention While ZICB works tirelessly to secure your accounts, you also play a critical role in fraud prevention. Here are a few ways you can contribute: Stay Informed: Regularly review our fraud prevention resources to stay ahead of emerging threats. Report Suspicious Activity: If you notice any unusual transactions or communication claiming to be from ZICB, report it immediately by calling 7000. Adopt Secure Banking Practices: Use strong passwords, enable two-factor authentication, and avoid sharing sensitive information. A Safer Tomorrow for All At ZICB, making tomorrow possible is not just a tagline, it’s a promise. It’s a commitment to innovation, integrity, and collaboration as we work together to build a secure and prosperous financial future for all Zambians. Fraud Awareness Week is a reminder of the challenges we face, but it’s also an opportunity to reinforce our shared responsibility in combating fraud. By staying informed, vigilant, and united, we can overcome these challenges and make tomorrow possible for everyone. Visit our website or follow us on social media to learn more about how ZICB is protecting your future and empowering you to succeed. Together, we can create a safer financial tomorrow.

ZICB: EXPANDING OUR REACH, EMPOWERING COMMUNITIES ACROSS ZAMBIA Since its inception in 2018, Zambia Industrial Commercial Bank (ZICB) has remained dedicated to delivering innovative financial solutions tailored to the needs of all Zambians. Aligned with our mission to support economic growth and promote financial inclusion, we have strategically expanded our footprint nationwide, bringing banking services closer to the people and empowering communities across Zambia. Our commitment to accessibility and community empowerment drives Zambia’s economic development forward. Growth our Branch NetworkIn recent months, ZICB has significantly increased its presence by opening 16 new locations, including four agencies and three branches in Lusaka and branches in Livingstone, Choma, Luangwa, Chipata, Kabwe, Ndola, Kitwe, Solwezi, and Chililabombwe. This brings our total to 22 branches and agency locations nationwide, demonstrating our dedication to making banking accessible to all, whether in bustling cities or emerging rural hubs. Our expansion ensures that ZICB reaches underserved communities, providing reliable, convenient financial services. Bringing Banking Services Closer to the PeopleOur goal is simple: to bring banking closer to the people. Each new branch is staffed by dedicated professionals who provide a full range of services, from retail and business banking to digital banking platforms. Through our award-winning ZICB Banking App, we create a seamless banking experience that combines the convenience of technology with personalised, in-branch services. With a strong focus on financial inclusion, especially in rural and underserved areas, we ensure that more Zambians can access affordable financial services. This empowers individuals to save for their futures, grow their businesses, and seize financing and investment opportunities, fostering greater financial stability for all. Supporting Economic Growth and DevelopmentZICB’s expansion isn’t just about opening branches—it is about fueling Zambia’s economic growth. By establishing branches in key regions, we actively support local businesses, especially SMEs, vital to Zambia’s economy. We offer tailored financing solutions that help businesses expand, create jobs, and contribute to local economies. In the agricultural sector, ZICB empowers farmers by providing essential financial tools to grow their operations. Our presence in agricultural regions ensures that smallholder farmers and agribusinesses can access products that increase productivity and resilience in the face of economic and climate challenges. Future PlansAt ZICB, our vision is to grow alongside Zambia’s rapidly developing economy. In the near future, we plan to expand into more strategic regions, further increasing accessibility and convenience for our customers. We aim to ensure that no Zambian is left behind when accessing quality banking services. This expansion strategy complements our digital platforms, allowing customers to access ZICB’s services from any location nationwide. ZICB’s growth reflects our unwavering commitment to the people of Zambia. As we expand our footprint, we are making banking more accessible, empowering individuals and businesses to thrive, and shaping a brighter, more financially inclusive future for Zambia. With 22 branches and agency locations across the country, ZICB is here to provide convenient, reliable banking services for all.

Zambia Industrial Commercial Bank (ZICB) has announced its facilitation of ZMW 3,064,000 towards the Youth, Women, and Community Empowerment Loan program under the Constituency Development Fund (CDF) for Mandevu Constituency, Lusaka. This initiative, aimed at fostering economic empowerment and entrepreneurship, was launched at a ceremony held today, attended by key government officials, community leaders and the beneficiaries. The event was graced by Hon Sheal Mulyata, the Lusaka Provincial Minister, the Mayor of Lusaka, Ms. Chilando Chitangala, the Lusaka District Commissioner, Ms. Rosa Zulu, and Honourable Christopher Shakafuswa, Member of Parliament for Mandevu. In his remarks, ZICB CEO Mr. Ngenda Nyambe, who was represented by the Bank’s Chief Risk Officer, Thulani Muchiya emphasized ZICB’s commitment to supporting Zambia’s development by investing in communities that drive economic growth and social progress. “This programme is more than just financial support; it is an investment in the future of Mandevu. ZICB believes in the potential of youth and women to create sustainable change, and today’s initiative marks an important step in empowering local businesses and entrepreneurs,” said Mr. Nyambe. The ZMW 3,064,000 funding will support a range of initiatives led by young people, women, and community organizations. These funds are designed to stimulate economic activity, enable self-reliance, and help local residents achieve financial independence. Meanwhile, Hon. Mulyata commended ZICB for its role in strengthening community development and underscored the importance of such partnerships in addressing unemployment and economic disparity. “Today’s partnership is a model for what we can achieve when the public and private sector players work together for the good of our communities,” she said. With support to this initiative, ZICB continues to build on its mission of driving Zambia’s growth through inclusive financial solutions. The Bank remains dedicated to collaborating with government entities and local leaders to further expand economic opportunities across the country.

At Zambia Industrial Commercial Bank (ZICB), we are not just dedicated to providing financial solutions; we are committed to driving impactful campaigns that make a difference in the lives of our customers. Our enthusiastic staff showcased their support for our exciting WINA NA ZICB promotion, donning T-shirts branded with the campaign message. The WINA NA ZICB campaign offers incredible opportunities for both retail and business customers to win life-changing prizes. Retail customers who maintain a minimum balance of ZMW 5,000 stand a chance to win green energy solutions like solar lighting kits, gas stoves, and a grand prize of an SUV motor vehicle. Meanwhile, our MSME clients could win essential business tools, including laptops, a brand-new Toyota Hilux, and ZMW 250,000 in working capital. Our team at ZICB is thrilled to be part of this journey, engaging with customers at various touchpoints and spreading the message of how ZICB is committed to building a greener and more prosperous future. With each T-shirt worn, we proudly represent the energy, excitement, and opportunity that comes with the WINA NA ZICB campaign. This initiative highlights ZICB’s dedication to fostering a culture of sustainable growth and financial empowerment for individuals and businesses alike. As we promote green energy solutions and business growth, we are not just offering prizes but creating a ripple effect of positive change in our communities. Join us on this incredible journey! Whether you’re a retail customer looking to drive green or a business owner seeking working capital, ZICB is here to make your aspirations a reality.

This past weekend, ZICB had the honour of sponsoring the Dantho Traditional Ceremony of the Chikunda people in Luangwa District. Before the festivities, our team, led by Luangwa Branch Manager Jay Milambo, paid a courtesy call on Chief Mpuka at his palace, where we reaffirmed our commitment to supporting the preservation of local culture and providing affordable financial solutions to the community. As we celebrate Zambia’s rich heritage, we are proud to play our part in empowering communities for a brighter, more inclusive future.