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The ZICB team, led by the CEO Mr. Ngenda Nyambe, paid a courtesy call on the National Health Insurance Management Authority (NHIMA) Director General at their headquarters in Lusaka today. During the meeting, Mr. Nyambe discussed with NHIMA’s leadership, reflecting on the fruitful collaboration between the two organizations over the past few years. He commended the strides made in enhancing financial inclusion and improving access to essential health services for Zambians by the Authority. The two organisations also explored avenues for deepening their relationship, with a particular focus on leveraging technology to streamline insurance processes and extend coverage to underserved communities. The meeting underscored ZICB’s commitment to supporting national initiatives aimed at ensuring the health and well-being of all citizens.

As we wrap up another fantastic Agricultural and Commercial Show, ZICB extends its heartfelt gratitude to everyone who made this event a success! From the vibrant interactions at our stand to the insightful conversations with industry leaders, this year’s show has been truly remarkable. A huge thank you to all our visitors, partners, and supporters for making this event memorable. Your engagement and enthusiasm are the driving forces behind our mission to foster a competitive and sustainable future.

ZICB had the distinct honour of hosting the Vice President’s Luncheon, at the Agricultural and Commercial Show Zambia (ACSZ) 2024. This prestigious event, which has become a highlight of the annual show, provided a platform for leaders across various sectors to come together, exchange ideas, and discuss the future of Zambia’s agricultural and commercial landscape. As the main sponsor for the past two years, ZICB has consistently demonstrated its unwavering dedication to the theme, ‘Creating a Competitive Future,’ underscoring our mission to drive sustainable economic growth. ZICB’s continued sponsorship of this significant event is not just a testament to our financial support, but also a reflection of our deeper commitment to the nation’s long-term prosperity. By supporting the Vice President’s Luncheon, we aim to foster collaboration and innovation among key stakeholders, ensuring that Zambia remains competitive on a global scale. Our involvement goes beyond sponsorship; it represents our proactive role in shaping the future of our nation’s economy. During the luncheon, our esteemed CEO, Mr. Nyambe Ngenda, delivered a speech that resonated with the audience. He shared valuable insights into how ZICB is actively contributing to the agricultural and commercial sectors. Mr. Ngenda emphasized the bank’s strategic initiatives designed to empower local farmers, entrepreneurs, and businesses, ensuring they have access to the financial resources needed to thrive in an increasingly competitive environment. Mr. Ngenda highlighted several key programs ZICB has implemented to support agricultural growth, such as tailored financing solutions for smallholder farmers and innovative products designed to enhance productivity and sustainability. These initiatives are not only helping to boost agricultural output but also contributing to food security and rural development. By providing accessible financial services, ZICB is playing a critical role in transforming Zambia’s agricultural sector into a robust and resilient engine of economic growth. In addition to agricultural support, ZICB is also at the forefront of promoting commercial growth in Zambia. Mr. Ngenda discussed how the bank is facilitating the expansion of small and medium enterprises (SMEs) through various financial products and advisory services. By helping SMEs access the capital they need, ZICB is enabling them to scale their operations, create jobs, and contribute to the diversification of the economy. This focus on SME development is central to ZICB’s vision of building a more inclusive and competitive economic landscape. The Vice President’s Luncheon also served as a platform for ZICB to reaffirm its commitment to sustainability and innovation. Mr. Ngenda shared the bank’s plans to integrate green financing solutions that support environmentally friendly practices across various industries. By encouraging sustainable business models, ZICB is not only helping to protect the environment but also ensuring that Zambia’s economic growth is both responsible and forward-looking. As the luncheon concluded, it was evident that ZICB’s role as a sponsor and key player in Zambia’s economic future was more vital than ever. Our ongoing efforts to support agricultural and commercial growth, coupled with our commitment to sustainability and innovation, are paving the way for a more competitive and prosperous Zambia. Through initiatives like the Vice President’s Luncheon, ZICB remains at the forefront of driving meaningful change, creating opportunities, and securing a brighter future for all Zambians.

In our continuous effort to make tomorrow possible, we are delighted to contribute ZMW 350,000 as gold sponsors of this year’s Agricultural Commercial Show Zambia (ACSZ). The event will take place from 31st July to 5th August 2024 in Lusaka, gathering participants from various sectors to showcase innovation, share knowledge, and forge meaningful connections. Our commitment as ZICB extends beyond traditional banking. We believe in the power of community and the importance of supporting events that drive economic growth and development. By sponsoring ACSZ, we aim to enhance the platform for local businesses, farmers, and entrepreneurs to thrive, innovate, and compete on a global scale. The ACSZ is a premier event that draws attention from both local and international stakeholders. It offers a unique opportunity for businesses to display their products and services, network with potential partners, and gain valuable insights into the latest industry trends. For ZICB, it is an ideal occasion to demonstrate our support for the Zambian business community and to highlight the financial solutions we offer to help them grow. At ZICB, we are particularly focused on assisting small and medium-sized enterprises (SMEs). These businesses are the backbone of our economy, and their success is crucial for sustained economic development. Our participation in ACSZ underscores our dedication to providing tailored financial services that address the unique challenges and opportunities faced by SMEs. Visitors to the ACSZ can look forward to an engaging and informative experience at our stand in the NAPSA building. Our team will be on hand to discuss our wide range of banking products and services, answer questions, and explore potential collaborations. We are excited to connect with existing and prospective clients, and to learn more about how we can support their financial goals. In addition to our financial contributions, we are also committed to sharing our expertise and resources to foster a competitive future for Zambia. Our involvement in events like ACSZ is part of a broader strategy to promote economic resilience and prosperity. We believe that by working together, we can create a vibrant and sustainable economy that benefits all Zambians. For more information about ZICB’s participation in this year’s ACSZ, please visit our stand in the NAPSA building at the showgrounds in Lusaka. We look forward to engaging with you and exploring new opportunities for partnership and growth. Together, let’s make tomorrow possible.

The Zambia Industrial and Commercial Bank Limited (ZICB) has appointed Mr. Ngenda Nyambe as the new Chief Executive Officer (CEO) of the institution.  Mr. Ngenda, a seasoned and experienced banker with over 20 years of experience, began his banking career in 1996 with the University Graduate Management Trainee program at Stanbic Bank. He rose through the ranks, eventually working as a Director and Senior Executive at Standard Chartered Bank Zambia Plc, Barclays Bank Zambia Plc (now Absa Bank Zambia) and Zambia National Commercial Bank Plc. He has served in different roles in global markets, financial institutions, the public sector, development organisations and commercial banking institutions. He has also served in corporate governance positions as a non-executive director at Ecobank Zambia Limited, Indo Zambia Bank Limited, including other private and public sector institutions. Mr. Ngenda is a result-oriented person with a proven track record of exceeding targets in all organisations he has worked for and successfully contributing to the attainment of each organisation’s objectives. As the new CEO of ZICB, Mr. Ngenda will bring his wealth of experience and expertise to guide the Bank to new heights. His vision for ZICB’s future is growth, innovation, and excellence in customer service. The Board of Directors is confident that under his leadership, ZICB will continue to grow and be a leading financial institution in Zambia. We are excited to welcome Ngenda Nyambe as the new CEO of ZICB and look forward to working with him to achieve our goals and objectives.

The Zambia Industrial Commercial Bank (ZICB) has taken a step towards boosting financial literacy in small businesses through the launch, at an event in Lusaka, of a Financial Literacy Cashbook tailored for the dynamic informal sector. This initiative is a partnership with the National Pension Scheme Authority (NAPSA), and the Zambia National Marketeers Credit Association (ZANAMACA), an institution that caters to over 800,000 marketeers nationwide. Speaking at the media breakfast event, ZICB Acting Chief Executive Officer, Dr. Louis Kabula said the financial literacy cashbook is an important tool to facilitate the growth of the informal sector, ensuring that marketeers under ZANAMACA can now aspire to greater economic security and social protection. “By maintaining accurate financial records, marketeers will be better positioned to access loans and other financial services from ZICB that can propel their businesses forward”, he explained. Dr. Kabula further urged all marketeers, traders, cooperatives, bus and taxi drivers, small-scale farmers and MSMEs to embrace this tool and the financial literacy training that accompanies it. Meanwhile, NAPSA’s Head of Customer Service, Ason Banda mentioned that the institution is dedicated to extending social security services to marketeers in the informal sector, who have historically been excluded from these benefits.  “Social Security is a human right, and most of us only concentrate of the employer and employee relationship while forgetting the fact that entrepreneurs also need that protection because someday, they will not have the energy to do their business due to old age and/or sickness”, he said. ZANAMACA President, Mupila Kameya explained that, by taking advantage of the recently launched National Strategy on Extension of Social Security Coverage to the Informal Economy Workers (2023- 2027), the institution will conduct a national rollout to distribute the Financial Literacy Cash Books.  He further thanked ZICB for heeding their call to help ZANAMACA publish the Financial Literacy Cash Book, which is one of the initiatives of ZANAMACA to support the Government of His Excellency Mr. Hakainde Hichilema, President of the Republic of Zambia on the need to include everyone in the development of the country.  This endeavour is a result of the robust partnership between ZICB and NAPSA that is formalized through a Memorandum of Understanding (MOU), under the Extension of Coverage to Informal Sector (ECIS) project. The purpose of this MOU is to facilitate the provision of short-term credit products and services to the informal sector in line with the Bank’s strategic position as the MSME partner of choice for entrepreneurs who may currently be excluded from social security services.

Zambia Industrial Commercial Bank Limited (ZICB) has entered into a Purchase and Assumption (P&A) Transaction with the Bank of Zambia as part of the resolution of Investrust Bank Plc (In Possession). As has been announced by the Bank of Zambia, customers who has outstanding deposit balances at Investrust Bank Plc (In Possession) will have new accounts opened and will be able to access banking services as new customers of ZICB. To ensure seamless service delivery to the new customers, ZICB has acquired 16 branch locations of Investrust Bank Plc (In Possession). These include seven (07) branches and agencies in Lusaka, an agency in Lumwana, as well as branches in Livingstone, Choma, Luangwa, Chipata, Kabwe, Ndola, Kitwe, and Chililabombwe. With its existing six (06) locations, plus a new branch to be opened in Solwezi before the end of July 2024, ZICB will now be operating a total of 23 branch and agency locations across the country after this transaction. All these locations will be available to provide convenient banking services to both new and existing customers of the Bank. Speaking after the announcement of the P&A Transaction, Zambia Industrial Commercial Bank Limited (ZICB) Acting Chief Executive Officer (CEO) Dr. Louis Kabula said the Bank is pleased to have concluded the transaction with the Central Bank in record time as it will ensure that the former customers of Investrust Bank Plc (In Possession) are able to continue their lives as customers of ZICB with as little disturbance banking needs as possible. “ZICB exists to provide solutions to the banking problems that Zambians are facing on a daily basis. Being a 100% local bank, we always look for the silverlining in the challenges that confront our fellow citizens. In the case of our new customers from Investrust Bank Plc (In Possession), I extend a warm welcome to them. We are thrilled that we have been able to create a new home for them at ZICB and we want to assure them of our dedication to a high standard of service delivery”, Dr. Kabula said. He advised that, while the new customers are free to start engaging with ZICB, they should allow the Bank to put in place operational processes in readiness for opening of the branch locations on 15th July 2024. He indicated that, before that date, the Bank will share as much information as possible with the customers to ensure a smooth transition process. Further, Dr. Kabula commended the government, through the Bank of Zambia, for providing funding support to primarily safeguard financial system stability and protect banking sector depositors. He also thanked ZICB’s shareholders for supporting the Bank’s strategic objectives through this transaction.

Lusaka, Zambia – Zambia Industrial Commercial Bank (ZICB) has today signed an agreement with Airtel Business to provide digital connectivity via 4G and 5G internet devices to the bank’s SME customers. Speaking at the partnership signing in Lusaka today at Airtel Head Office, Zambia Industrial Commercial Bank Limited (ZICB) Acting Chief Executive Officer (CEO) Dr. Louis Kabula said the Bank supports the growth of local wealth by offering an innovative digital value proposition to Small and Medium Enterprises (SMEs) and corporate clients. “Through various collaborations and partnerships, ZICB has developed a comprehensive digital banking platform that promotes capital management efficiency and business convenience for our clients. One of our core values is to lower the cost of doing business in Zambia, particularly for SMEs who, by their nature, handle the largest number of low-margin commercial transactions in our economy. Therefore, we are excited to partner with Airtel Business to provide digital connectivity that will allow our customers to conduct their business more efficiently” Dr. Kabula said. Adding: “We appeal to our customers to take advantage of our partnership with Airtel Business so they can enjoy the full range of ZICB’s digital banking products and services.” And speaking on behalf of Airtel Networks Zambia Plc, Airtel Business Director, Ms Lindiwe Banda said the World had gone digital more especially after the Covid pandemic where small and medium businesses had to look at other ways to still do their business and still connect with their banks. “We are firm believers that when great companies come together, great things happen. And this is testament of our memorandum of understanding that we have signed today with ZICB as this agreement will enable SMEs banking with ZICB to easily access internet banking services in the comfort of their business premises or even home. This is a significant milestone for us as we witness the evolution of technology and how it is now helping us create strategic partnerships.,” Ms Banda said. Adding: “What is important to note is that the Airtel devices will come at no cost to the SME as they will only need to sign a contract of activating monthly bundles thus empowering the businesses and making it easy for them to do any online invoicing and keep record of their transactions.” The partnership aims to continuously support the digital transformation of SMEs in Zambia. Airtel and ZICB plan to explore further collaborative opportunities to introduce innovative solutions and drive sustained economic growth.

LUSAKA, Zambia, 22, April 2024: In conformity with its corporate governance ethos, Zambia Industrial Commercial Bank (ZICB) Limited has announced the election of Mr. Danny Luswili as the Bank’s Board Chairman. This follows the retirement of the Board’s previous Chairman, Mr. Musonda Cheta, in compliance with the 2016 Bank of Zambia Corporate Governance Directives. Mr. Danny Luswili was elected to be the Chairman of the Board of Directors of the Bank at an elective Board Meeting on 21st March 2024. He has been a non-executive Director on the ZICB Board of Directors since February 2022, and, until recently, was Chairman of the Risk Committee of the Bank. Mr Luswili has over thirty years of experience in banking and also worked for various companies in the agriculture, research and manufacturing sectors of the economy at senior positions. He is an expert in corporate governance, risk management and business restructuring and has successfully turned around organisations to better performance. He holds a Bachelor’s Degree in Accounting and Finance (B.Acc), and a Master of Science in Strategic Business Management (M.Sc), Fellow of the Chartered  Institute of Management Accountants (FCMA), Fellow of the Zambia Institute of Chartered Accountants(FZICA), Fellow of the Zambia Institute of Directors (FIoDZ) , member of the Chartered Institute of Public Finance Accountants (CIPFA), Chartered Global Management Accountant (CGMA) and is a member of the Association of Compliance Professionals in Africa (ACCPA). He is also a Council member on the board of the Chartered Institute of Management Accountants (CIMA) in London, UK and sits on the Board Audit & Risk Committee of a medical organisation and another in the Insurance industry. Speaking after his election as ZICB Board Chairman, Mr Luswili thanked his fellow Directors for entrusting him with the responsibility to lead the ZICB Board. He indicated that he will be relying on their support in guiding the Bank to deliver shareholder value and achieve its mandate. He further paid tribute to previous board members for their exemplary leadership during their tenure of office.

Zambia Industrial Commercial Bank (ZICB) partnered with Thy Word Network (TWN) in donatingChristmas hampers and various other items to mothers at the Neonatal ward of the University TeachingHospital (UTH) in Lusaka. The partnership has seen the bank providing K20,000 funding for the purchase of the assorted items,which in included diapers, baby milk, baby soap, baby oil, baby wipes, and washing detergents. Speaking during the event ZICB Corporate Affairs Manager, Luke Njovu said that the bank is happy topartner with TWN in making the donation and supporting the mothers at UTH. “ZICB recognizes that there are people in our communities that need to be supported as they facevarious challenges in their lives. ZICB appreciates that Christmas a season for celebrating the birth ofJesus and we have taken this occasion to give back to the community through this donation. Our hope isthat this will help our mothers in experiencing the love of God.” Mr. Njovu added that the donation to UTH is part of ZICB’s CSR program that is premised on the fact thatthere are underprivileged people in our society who needs the support of anyone who can lend a helpinghand. “Though ZICB is a relatively young bank, it has been supporting several causes and programs since itsinception. The bank currently supports WONS orphanage in Chunga in Lusaka and has recentlysponsored clinic outreach by Bethel Christian Centre to Mulungwe chiefdom in Mkushi rural. Speaking at the same event, Pastor Anthony Katongo of TWN said that the TWN Ministry delighted to beproviding support to mothers of babies under neonatal care through the Making a Child Smileprogramme . “This Christmas TWN has decided to bring a smile to these mothers who will be spending the festiveseason here to care for their little ones. We extend our love to them and pray that may God continue togive them strength as they go through period.” “ We would also commend ZICB for partnering with TWN in the Making a Child Smile Christmasprogram,” he added.